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HomekoreAdvantageDTCWhy can't i see my document on the dashboard?


13.4. Why can't i see my document on the dashboard?


There are a number of reasons a document cannot be seen on the dashboard. You should check:

 

  1. Has the document been assigned to a VDRL Code?
  2. Has the documents VDRL Code been selected as a requirement on the RFQ/Order (as in if you received it for Approval Data, was it ordered for Approval Data?)
  3. Have you checked the filters aren't hiding the document?

 

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