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HomekoreAdvantageDTCI get a File Already Exists error when I prepare a handover


13.1. I get a File Already Exists error when I prepare a handover


The most likely cause is if you hit the Prepare Handover button twice in less than a minute. When you prepare a handover, the system will check for a previous handover folder and if it exists, it will rename it with the current date/time down to the nearest minute. If you do this twice in the same minute, the folder will already exist.

In this case, wait a minute, then try again.

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